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We offer private tour packages for various kinds of travelers, including Mount Bromo, Ijen Crater, Madakaripura Waterfall, and Tumpak Sewu tours. Customized tours are available depending on your interests, just let us know.
This is a private tour and you will not be shared with any other parties. It is also an all-inclusive package that we arrange to make sure everything is smooth and hassle-free.
We need to depart earlier to make sure that we reach the best viewpoint of Mt Bromo. Sometimes, on weekends or holidays of high season, Bromo could be overcrowded. By departing earlier and starting ahead of the crowds. We will make sure to bring you to the front row seats of Mt Bromo's majestic view.
Absolutely! We provide customizable tour packages to offer the best possible experience, tailored to your unique needs. Our team is available for any questions or special requests.
Yes, you can. Although generally safe to leave luggage in the car while traveling, refrain from leaving valuables in the car. Keep important items with you in a carry-on bag or on your person.
We offer diverse local cuisine options and try to accommodate dietary requirements, but in remote areas, it may be difficult to guarantee. Notify us of any food requirements or allergies at booking, and we'll inform your guide.
We provide clean, well maintained vehicles with air conditioning for customer comfort. Our fleet is up-to-date and suitable for all travelers. We have a variety of vehicles to cater to unique preferences, from solo to large groups.
Yes you can! Please notify us in advance of your preferred hotel location, which may incur additional costs. We strive to ensure your stay is pleasant and accommodating and will keep you informed of any charges while aiming to meet your request.
While not required, we strongly recommend purchasing travel insurance that covers trip cancellations, medical expenses, and personal property.
For a multi-day trip, you will stay at the hotel listed in the inclusion section of your tour details. Please check the options provided for hotels in that section to see where you will be accommodated. If you have any preferences or special requests regarding accommodations, feel free to let us know, and we will do our best to accommodate you.
You can reach us via email at bromocheap@gmail.com or call us at +6285186663911 . We are happy to answer any additional questions you may have.
The tour guide will contact you on the day of the trip through WhatsApp or WeChat.
Yes, breakfast is included in the tour package
Our shore excursion packages include:
- Round-trip transportation in air-conditioned vehicles.
- Professional, English-speaking tour guides with local expertise.
- Admission fees to all attractions in the itinerary.
- Authentic Indonesian lunch at a highly rated local restaurant.
- Bottled water and light refreshments during the tour.
- Round-trip transportation in air-conditioned vehicles.
- Professional, English-speaking tour guides with local expertise.
- Admission fees to all attractions in the itinerary.
- Authentic Indonesian lunch at a highly rated local restaurant.
- Bottled water and light refreshments during the tour.
Yes! We offer fully customizable itineraries to match your preferences or cruise schedule. For example, we can add or change destinations or adjust the pace for seniors and families with children.
We recommend bringing:
- Comfortable walking shoes.
- Sunscreen, a hat, and sunglasses for outdoor activities.
- A camera or smartphone for capturing memories.
- Small cash for optional purchases at local markets.
- Comfortable walking shoes.
- Sunscreen, a hat, and sunglasses for outdoor activities.
- A camera or smartphone for capturing memories.
- Small cash for optional purchases at local markets.
Yes, we guarantee your timely return to the cruise terminal. Our guides are trained to manage schedules effectively, and we factor in extra time for unforeseen delays.
We closely monitor cruise schedules and are flexible in adjusting the itinerary if delays occur. Your satisfaction and convenience are always our priorities.
Yes, we can cater to dietary restrictions, including vegetarian, vegan, halal, or gluten-free options. Please inform us during booking to ensure the best arrangements.
You can book easily through:
- Our website with secure online payment options.
- Email or phone by contacting our 24/7 customer service team.
- Our website with secure online payment options.
- Email or phone by contacting our 24/7 customer service team.
- Award-Winning Services: Recognized with the TripAdvisor Travelers' Choice Best of the Best 2024.
- 24/7 Availability: Dedicated customer support before, during, and after your tour.
- Local Expertise: Our guides are passionate locals who bring Surabaya’s culture and history to life.
- Seamless Coordination: Our team specializes in cruise passenger needs, ensuring a stress-free and personalized experience.
- 24/7 Availability: Dedicated customer support before, during, and after your tour.
- Local Expertise: Our guides are passionate locals who bring Surabaya’s culture and history to life.
- Seamless Coordination: Our team specializes in cruise passenger needs, ensuring a stress-free and personalized experience.
The standard Mount Bromo tour typically lasts for about 12 hours, starting in the early morning to catch the sunrise and ending in the afternoon.
Mount Bromo can get quite chilly, especially during the early morning hours when visitors typically go to see the sunrise. Temperatures can range from 4°C to 10°C (36°F to 50°F) before dawn. It's advisable to dress in layers and bring warm clothing, such as a jacket, hat, and gloves, to stay comfortable.
We recommend bringing warm clothing (it can get chilly), comfortable shoes, a hat, sunglasses, sunscreen, a camera, and some snacks.
The best time to visit Mount Bromo is during the dry season, which runs from May through September. This is when the weather is most favorable for hiking and viewing the sunrise.
If you're planning to visit Mount Bromo and are traveling from Bali, Lombok, or Borneo, the most convenient way to get there is by flying to Juanda International Airport in Surabaya. On the other hand, if you're traveling from Yogyakarta, taking a train is the best way to reach Mount Bromo. Both Surabaya and Malang have their own train stations, and trains from Yogyakarta regularly serve both stations.
The hike up Mount Bromo is considered to be relatively easy, and it can be completed by people of all ages and fitness levels. The trek takes around 30-45 minutes, depending on your speed and physical condition. As long as you are prepared and take your time, you should be able to complete the trek with ease and fully enjoy the breathtaking views that this natural wonder has to offer.
Yes you can! This can actually be a great advantage for those who do choose to visit during Ramadan. With fewer tourists around, you'll be able to enjoy the natural beauty of the mountain without feeling rushed or crowded. This is because many local tourists prefer to postpone their trips until after Ramadan, and so there are fewer people visiting Mount Bromo during this holy month.
It's important to wear comfortable clothing and sturdy shoes with good traction. Additionally, bring a warm jacket or sweater as it can be chilly at higher elevations.
We will still proceed with the tour even if it's raining. It could be a bit foggy for the sunrise and the view but nothing will beat the experience of walking through Sea of sand and climbing Mt Bromo Caldera.
Most of the volcanoes in Indonesia are pretty safe to travel. The government always observes the activity of each volcano. Especially for Mt Bromo, there have been close to none of cases where a sudden eruption happens. You can easily notice the smoke erupting from the caldera. White smoke means safe and darker ones means eruption is ongoing.
Wildlife that can be seen around the viewpoints are monkeys. Other than that, there was not any wildlife that you could encounter.
Yes, it is safe to travel with your children on Mt Bromo. Since Mt Bromo is a popular destination, many facilities such as 4WD Jeep, horse riding by the local tribe, shops around the viewpoints are presented to make sure everyone can go to Mt Bromo as a walk in a park.
Yes, it is also safe to travel with elders. 4WD Jeep, horse riding, and stairs on the caldera will help them a lot to climb Mt Bromo summit
Wearing sneakers is okay, but flip-flops are not recommended. Sneakers provide better support and protection for your feet, especially on the sandy and uneven terrain you may encounter during the tour.
You can reach us via email at bromocheap@gmail.com or call us at +6285186663911 . We are happy to answer any additional questions you may have.
We recommend bringing warm clothing (it can get cold at night), comfortable hiking shoes, a hat, sunglasses, sunscreen, a camera, and some snacks.
The highest point of Mount Ijen is 2,799 meters (9,183 feet) above sea level.
The best time to visit Mount Ijen is during the dry season, which runs from May to September. During this period, the weather is perfect for watching blue fire and trekking.
The level of difficulty for hiking Mount Ijen is moderate. The hike is around 3 kilometers long and takes approximately 1.5 to 2 hours to reach the summit. Therefore, it's essential to be physically fit and prepare adequately for the hike.
Visitors should wear comfortable clothes and sturdy shoes for the hike. It is also recommended to bring a jacket or sweater as it can get quite cold at night.
There are no specific age restrictions but the hike can be challenging for very young children or elderly individuals. Children under the age of 12 must be accompanied by an adult.
Yes, visitors can see the famous blue fire at Mount Ijen. The best time to see it is during the early morning hours before sunrise.
Wearing sneakers is okay, but flip-flops are not recommended. Sneakers provide better support and protection for your feet, especially on the rocky and uneven terrain you may encounter during the tour.
If it’s raining, the tour may still proceed, but conditions can be more challenging. Visibility might be reduced, and the trail can become slippery. While it’s possible to see the blue fire in the rain, it may not be as clear or as impressive as on a dry night.
You can reach us via email at bromocheap@gmail.com or call us at +6285186663911 . We are happy to answer any additional questions you may have.
The best time to visit Tumpak Sewu Waterfall is during the dry season which runs from May to September. During this period, the weather is perfect for sightseeing and swimming.
Visitors will need to hike approximately 30 minutes down a steep trail to reach the base of the falls. The hike can be challenging in some sections, but it is relatively easy for most visitors.
The hike to Tumpak Sewu Waterfall can be challenging. It involves descending steep and slippery paths, crossing rivers, and navigating uneven terrain. It is recommended for those with good physical fitness and hiking experience. Wearing proper footwear and taking safety precautions are essential.
Yes, visitors can swim in the natural pools at the base of the falls. However, it is important to be cautious as the currents can be strong.
Visitors should bring proper shoes, a change of clothes, a waterproof bag for electronic devices, and a camera to capture the stunning natural beauty of the falls.
There are no specific age restrictions, but younger children should be accompanied by an adult and extra caution should be taken at all times.
Facilities near Tumpak Sewu Waterfall are limited. There are small stalls selling snacks and drinks at the entrance, and basic restrooms are available.
Nearby attractions include the Goa Tetes Cave, which features unique rock formations and cascading water, and Kapas Biru Waterfall, another beautiful waterfall in the region. Exploring these nearby spots can enhance your visit to Tumpak Sewu.
Visiting during the rainy season can be risky due to slippery trails and potential flooding. If you choose to visit during this time, exercise extreme caution and consider checking weather conditions and advisories before your trip.
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